Delivery and Lead time
Please note most of our products are made to order and therefore require 3-5 working days lead time.(Bridal jewellery 5-10 days)
We are posting by the UK Royal Mail standard service.
Next Day delivery apply only to shipping time and require lead time for most of our items.
Standard Delivery: UK delivery 3-5 days charge is £3.20
Royal Mail Signed For™ 1st Class is 4.30
Next Day Delivery: Guaranteed next day delivery is £ 7.16, order must be placed by 12.00 noon. Delivered Monday-Friday (excluding bank or public holidays).
Saturdays, Sundays and all Bank Holidays are classed as non-working days.
Please contact me if you have not received your order in 14 days from posting. Until then, there is nothing I can do. For items lost or damaged, refund or breakage will be issued in full once Maapstudio has received compensation from Royal Mail.
The standard UK First Class mail delivery 3-7 working days charge is £3.80
Royal Mail International Signed For delivery 3-7 working days charge is £8.50
Please contact us via email at firstname.lastname@example.org if you have not received your order in 20 days (EU) or 25 days (rest of the World) from posting.
If you wish to use any other service, please contact us via email at email@example.com for this to be arranged.
Damage / Loss / Delay occurred during the transport is beyond Maapstudio responsibility. Additional charges for customs clearance must be paid by the recipient.We have no control over these charges and cannot predict what they may be.